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Asked
Questions
*What do I get with the free trial?
Trial accounts are provisioned with all the features of the Pro plan for 14 days. When you sign up to become a customer, your account information, employee information, jobs, and timesheet data stays put. No need to re-enter anything! We know one pay period may not be enough, so if you need to extend your trial just message us and we’d be happy to help out.
*How long is the free trial?
Your trial lasts fourteen (14) days.
What currency does ClockShark use?
Pricing shown and billing is invoiced in US dollars.
What is considered an active user?
ClockShark customers can activate and deactivate users as needed for their business, and we’ll pro-rate the invoice. You’ll only pay for users that are active, for the days they were active. We don’t believe in nickel-and-diming!
What kind of support do I get?
All ClockShark customers get live help and setup assistance from our 5-star support team, even during the trial period. Pro plan customers can schedule time with a customer success representative for personal onboarding, which can be used for data mapping, implementing integrations, discussing our favorite sharks, and other activities.
